For home care agencies & care homes
Care compliance that’s always inspection-ready.
CarersDoc tracks DBS, training, right-to-work, references and supervisions for every carer and every member of staff, and chases the renewals for you, so your next CQC inspection is calm, not chaos.
- UK-hosted
- Encrypted
- GDPR-ready
- No spreadsheets
94%
3
1
Built around the standards you’re inspected against
The problem
The end of compliance spreadsheets
Care teams lose hours to manual compliance admin, and still dread the knock on the door. CarersDoc turns it into one calm system.
Without CarersDoc
- Certificates and DBS checks scattered across folders and spreadsheets
- Chasing carers for signatures and renewals by hand
- A scramble to assemble evidence before every inspection
- No reliable trail of who signed what, and when
With CarersDoc
- Every document and check in one secure place
- Automatic reminders before anything expires
- Inspection evidence ready in a click
- A tamper-evident audit trail behind every signature
Less admin
CarersDoc does the chasing for you
Most compliance tools are a filing cabinet with reminders. CarersDoc does the work: it reads, re-checks, syncs and chases, so things don't slip between inspections.
Reads your DBS certificates
Upload a certificate and CarersDoc reads the number and dates for you, with no retyping.
Re-checks the DBS Update Service
Confirms every subscribed DBS is still valid, automatically every month and on demand, not once a year.
Syncs your training
Completed courses flow in from your e-learning, so the training matrix is always up to date.
Chases renewals by email & text
Carers and managers are reminded before anything expires, by email or SMS, so nothing slips.
The platform
Everything you need to stay compliant
One system for the documents, training and checks a CQC-regulated care service has to keep on top of, for your whole team: carers and office staff alike.
DBS, on autopilot
Snap or upload the certificate. CarersDoc reads it, then re-checks the DBS Update Service every month and on demand, and flags it as soon as a check surfaces new information.
Learn moreTraining that updates itself
Your training matrix syncs with your e-learning, so completed courses appear automatically. See who's current, expiring or overdue at a glance.
Learn moreOnboard carers in minutes
New starters complete DBS, right-to-work, their contract and the Care Certificate through one guided link. You approve, and the record builds itself.
Learn moreReferences that chase themselves
Referees answer a secure link, reminders go out automatically at 3 and 7 days, and two satisfactory references become sealed Schedule 3 evidence.
Learn moreIncident reporting from the field
Carers report incidents from their phone the moment they happen. Managers investigate with a clear workflow, with CQC notifiable and RIDDOR categories tracked.
Learn moreSupervisions & appraisals on schedule
Recurring supervisions (12-weekly by default) and annual appraisals for every member of staff, with reminders before they fall due and sealed records after.
Learn moreEvidence, the way an inspector sees it
Your workforce evidence rolled up under the five CQC key questions, with an at-risk register ranked by how soon each person's evidence lapses.
Learn moreInspection-ready in one click
Generate a complete evidence pack (DBS, training, right-to-work and signed policies) backed by a tamper-proof audit trail inspectors accept.
Learn moreE-signatures on any device
Send policies and forms for legally-robust e-signature: staff sign on phone, tablet or desktop, with a sealed record behind every signature.
Learn moreHow it works
Up and running in days, not months
- 1
Book a demo & apply
Tell us about your service. We'll walk you through CarersDoc and put your data-processing agreement in place.
- 2
We set up your secure space
Your own private, encrypted tenant, branded to your service and pre-loaded with care-ready document templates.
- 3
Your team onboards and stays compliant
Invite your team. Carers onboard themselves through a guided link, office staff get a simple account invite, and automatic checks and reminders keep everyone in date.
Security & data protection
Built to protect the people you care for
Care records are some of the most sensitive data there is. CarersDoc is engineered for it: encrypted, UK-hosted and audit-ready from the ground up.
- Encrypted at rest, hosted entirely in the UK
- Strict per-organisation data isolation
- Tamper-evident, hash-chained audit log
- Configurable retention aligned to CQC & GDPR
Pricing
Simple pricing that scales with your team
Every plan includes the full platform. You only pay for the size of your team.
Starter
Small teams, up to 25 staff
£99/mo
Growth
Growing teams, 26 to 75 staff
£4.80/staff/mo
Scale
Larger services, 76 to 150 staff
£4.80/staff/mo
Enterprise
150+ staff or multi-site
Custom
FAQ
Frequently asked questions
How is CarersDoc priced?+
It scales with your team. Small services pay one flat price for up to 25 staff; larger teams add a simple per-staff rate with no band jumps. Every feature is included at every size, with no feature gating.
Will it help me pass a CQC inspection?+
That's exactly what it's built for. CarersDoc keeps your DBS, training, right-to-work and signed policies in date, re-checking and reminding automatically, and lets you produce a complete evidence pack, backed by a tamper-evident audit trail, in one click.
Where is my data stored?+
Entirely in the UK, encrypted at rest, with strict isolation between organisations and retention controls aligned to CQC and UK GDPR.
How do carers sign documents?+
They get a secure link and sign on any device: phone, tablet or desktop. No app to install, and every signature is recorded with a full audit trail.
Does it handle incidents and supervisions too?+
Yes. Carers report incidents and accidents from their phone, and managers get an investigation workflow with CQC notifiable and RIDDOR categories tracked. Supervisions and annual appraisals are scheduled automatically, with reminders before they fall due and sealed records after.
Does it cover office staff as well as carers?+
Yes. Your whole workforce sits in one place: office and coordination staff get the same compliance tracking, references, supervisions and reminders as carers, because an inspector will look at both.
Can I move off spreadsheets easily?+
Yes. We help you get set up with care-ready templates and onboard your team, so you're not starting from a blank page.
How do I get started?+
Book a demo. We'll show you the platform, put a data-processing agreement in place, and set up your secure space, usually within days.
Ready for a calmer inspection?
See how CarersDoc keeps your whole team compliant. Book a 20-minute walkthrough.